About Us
Who are we?
Elusive Sneaks is a team of passionate experts in the fashion industry with one main goal : satisfying your fashion-related needs, whatever they may be.
Frequently Asked Questions
Are your products authentic?
All items available on our platform are GUARANTEED AUTHENTIC. They are all subject to a strict and thorough authentication process established by our team of experts. All products come directly from our network of trusted partners.
When can I expect delivery?
Delivery takes up to 3 business days depending on the method chosen and your location.
For further details, please consult our Shipping & Delivery page.
Can I return an item? Can I exchange an item? Can I get a refund?
Due to the nature of our business, all sales are final and we do not accept refunds, returns or exchanges. However, should there be an issuewith your order, we will evaluate it and rectify it.
For further details, please consult our Refunds, Returns & Exchanges Policy.
What if an item is out of stock?
We also offer a sourcing service. Should an item you're looking be out of stock or simply not on offer, kindly contact us to communicate your sourcing request. We will get back to you as soon as possible with further details.